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FAQ
The most common questions customers often ask us. We always ready to answer any questions customers have when coming to Square Living.
FAQ list
  • What is the typical length of stay at Square Premium Living apartments?

    We cater to both short-term and mid-term stays, ranging from a few days to six months (at least 2-night). You can choose the duration that best suits your needs. 

    If you need a longer stay, please contact us via contact@squareliving.co for further support and promotion.

  • What amenities are included in the apartments?

    Our apartments are fully furnished and equipped with modern amenities, including high-speed Wi-Fi, dedicated workspaces, smart TVs, fully equipped kitchens, and comfortable living areas. Some buildings also offer additional facilities like swimming pools, gyms, and gardens.

  • How do I book an apartment with Square Premium Living?

    You can easily book an apartment through our website or by contacting our reservations team. We offer secure online booking and flexible payment options.

  • What is your cancellation policy?

    Our cancellation policy varies depending on the booking type and length of stay. In common situation, you can cancel your booking without any penaty in 7-day before your stay.

  • Do you offer any discounts for longer stays or corporate bookings?

    Yes, we offer special rates for extended stays and corporate bookings. Please contact our team for more details and to discuss your specific requirements.

  • Can I bring my pet to a Square Premium Living apartment?

    Our pet policy varies depending on the specific building and apartment. Please contact our team to inquire about pet-friendly options.

  • What is the difference between Square Premium Living and a hotel?

    Unlike traditional hotels, Square Premium Living offers more spacious, fully furnished apartments with the comforts of home, such as kitchens and living areas. We also provide flexible stay options, from a few days to several months, catering to both short-term and extended stays.

  • How do I modify or cancel my booking?

    You can modify or cancel your booking through your online account or by contacting our reservations team. Please note that cancellation policies may apply.

  • Is there a cleaning service available?

    Yes, we offer twice-weekly cleaning service for all our apartments. Additional cleaning can be arranged upon request.

  • What safety measures are in place in the buildings?

    All our buildings are equipped with 24/7 security systems, CCTV cameras, and secure access. We prioritize the safety and security of our guests.